Collaboration between City of Calgary, United Way and TechHelps improves digital equity for Calgarians


Calgarians living with low-income will have more access to the technology they need as a result of expansion to The City of Calgary’s Affordable Hardware Access (AHA!) program.

The City of Calgary (The City), United Way of Calgary and Area (United Way) and Technology Helps Foundation (TechHelps) are working together to provide better access to the digital device reuse program—putting repurposed computers into the hands of those who need them to connect, learn and thrive in our increasingly digital society.

This collaborative effort will provide eligible low-income Calgarians with one of The City’s repurposed technology devices, giving them the tools they need to access online education, improve their skills, participate in the economy and connect with others through a variety of online services. Social impact organizations working with United Way will facilitate the application process, while TechHelps will manage the distribution and set-up of the devices.

Charles Buchanan, TechHelps, Savera Hayat, United Way of Calgary and Area and Luis Moura, The City of Calgary.

Charles Buchanan, TechHelps, Savera Hayat, United Way of Calgary and Area and Luis Moura, The City of Calgary.


Bridging the digital divide

The AHA! Program was started by The City of Calgary in 2023 as a way to repurpose older City computers and put them directly into the hands of Calgarians who need them. To date, more than 300 computers have been successfully distributed to Calgarians with the support of TechHelps.

United Way is supporting with an expanded facilitator role. United Way’s capacity to manage donations of technology equipment beyond The City of Calgary’s supply will also allow other companies to make donations so more devices can be available to vulnerable Calgarians.

“Access to digital technology is a pathway to improved quality of life and well-being for vulnerable Calgarians,” says Savera Hayat, Director of Community Services, United Way of Calgary and Area. “United Way’s goal is to bridge the digital divide by providing individuals and organizations access to digital technology, resources and skills. We’re excited to facilitate the expansion of the AHA! program across the community and to include more of our partners that do amazing work in supporting Calgarians in need.”

TechHelps, who has been involved with AHA! Since the beginning, will continue to support this initiative by ensuring the repurposed devices are ready for reuse and will distribute the devices to Calgarians in person and provide any additional technical support needed to get them up and running.

“This program is a direct reflection of what’s possible when public, private and community organizations come together to create an inclusive digital future for all. It’s a model we hope to grow well beyond Calgary,” says Charles Buchanan, CEO of TechHelps.


Make a difference

If your company is interested in donating computer equipment, or if you’re a social impact organization wishing to be a part of this program, please contact humaira.falak@calgaryunitedway.org more information. United, we are creating a more equitable and connected community for all.